VEHO Industry Update: This article highlights developments relevant to the freight, logistics, and supply chain industry.
3PL Fulfillment KPIs: Formulas & Benchmarks
Quick Summary: The fulfillment KPIs worth tracking come down to five: picking and packing rate, labor cost per unit and per order, order accuracy rate, warehouse capacity utilization, and dock-to-stock cycle time. Between them they answer the three questions that decide a 3PL’s margin: how fast the work moves, what it costs, and whether it…